Support
Answers to common questions, plus a direct way to reach the team.
FAQ
What is OP_NET Exchange?▾
OP_NET Exchange is a Bitcoin-native prediction market exchange with a central limit order book. You trade YES/NO positions and settle with BTC.
Is this a bridge or wrapped-asset platform?▾
No. The product is designed for Bitcoin settlement without bridges or wrapped tokens.
How do prices work?▾
Prices represent market-implied probability. A YES price of 0.60 implies the market currently prices a 60% probability for the event.
What is a CLOB?▾
A central limit order book matches buyers and sellers by price and time priority, enabling tight spreads and transparent execution.
How does market resolution work?▾
Each market includes explicit resolution criteria and a defined source. When the criteria are met (or not), the market resolves to YES or NO.
Can I place limit and market orders?▾
Yes. Limit orders let you specify your price. Market orders execute against the best available liquidity.
Do you support sports markets?▾
Yes. Sports markets show live and upcoming events with probability-based prices and fast execution.
How do referrals work?▾
You can share a referral link. You earn a fixed share of referred traders’ fees, and the dashboard tracks performance over time.
Is wallet connection required?▾
Wallet connection is recommended for settlement. Some onboarding flows may support email login for a smoother first trade.
Where can I report an issue?▾
Use the contact form below. Include your market, timestamp, and what you expected to happen.
Contact
Response time
We aim to respond within 1 business day. For urgent issues, include timestamps and the market id.